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BUYER PROTECTION
All products are covered by insurance
SHIPPING & DELIVERY
AVAILABLE ITEMS:
Items already available in stock will be dispatched in 1-2 business days (Monday-Friday) following order completion.
During sales or special promotions, processing may take longer.
MADE TO ORDER ITEMS:
Made to order items will be shipped as soon as they have been received in our warehouse. Payment for the made to order item(s) will be deducted in full on the same day the order is placed, despite the postponed shipment date.
14 DAYS TO CHANGE YOUR MIND
You have 14 days counting from the day you receive your item (the legal withdrawal period) in which to return it to us. The item must be returned in the same condition as when it was sold.
Our team will examine returned items thoroughly, verifying their eligibility for return.
Every item returned must conform to our standards:
- The products must be returned in the same condition they were received in, with the seal of quality still attached. Items returned without the seal will not be accepted
- Items must be returned with the original boxes where applicable.
- We will not accept any return that has been used, is dirty or has other signs of used not present at the time of purchase.
Returns that do not pass our quality checks will not be accepted.
You have 14 days counting from the day you receive your item (the legal withdrawal period) in which to return it to us. The item must be returned in the same condition as when it was sold.
Our team will examine returned items thoroughly, verifying their eligibility for return.
Every item returned must conform to our standards:
- The products must be returned in the same condition they were received in, with the seal of quality still attached. Items returned without the seal will not be accepted
- Items must be returned with the original boxes where applicable.
- We will not accept any return that has been used, is dirty or has other signs of used not present at the time of purchase.
Returns that do not pass our quality checks will not be accepted.
